Time-Sensitive Information Delivery

QuestFax lets you deliver the information your customers, trading partners, clients or employees need when they need it. Users simply call a special QuestFax number, follow voice prompts and select the documents they need. The document arrives on their fax machine in minutes.

Product literature, prospectuses, breaking news, insurance forms, legal paperwork any document in your file can be sent to callers immediately. And when you provide information that fast, callers are likely to act on it right away, turning prospects into customers and increasing employee productivity.

QuestFax combines the simplicity of telephone use with the convenience of instant fax delivery. With QuestFax, your staff can send documents from their keyboards or telephones, or your customers can select their own documents from a voice prompt menu so it can be sent from the Graphnet global network. It's your choice.

Versatile Range of Applications

With QuestFax, there are no missed calls, no administrative delays, no overnight or priority mail expenses, no staff time spent manually processing information requests.

QuestFax is a cost-effective solution that requires no hardware investment by your company. Graphnet handles all the accounting and call tracking. All you need to do is provide the documents you want to make available. Graphnet creates a custom voice prompt menu for your company that your employees or customers interact with.

Flexible Options

You can use QuestFax in many different ways. Providing an 800 number for instant access draws more customers. Public Bulletin Boards distribute your documents free of charge. Or turn your information distribution into a revenue source using Caller Paid Services, with callers paying for the faxes they request. You can charge by the call through 900 services, credit card verification, or by subscription. Callers dial in through their fax machine. Selected documents are delivered during the same call.

With all of these options, documents are in your callers' hands while the need is still fresh in their minds. This kind of instant access sets you apart from the competition.

QuestFax provides complete accounting of calls and charges. It can track each call, providing a record of the documents the caller requested. This turns your bulletin board into a lead generator, and gives you the data you need to follow up on potential sales.

QuestFax and MegaFax: A Powerful Messaging Solution

QuestFax can be a part of an overall MegaFax solution for your faxing needs. Whether you subscribe to Graphnet's MegaFax service or use MegaFax hardware and software as the foundation for your own fax solution, MegaFax gives you better data communications‹and better cost control.

MegaFax features include: least-cost routing; automatic re-dialing for busy destinations; broadcast lists enabling users to send faxes to hundreds or even thousands of recipients in a single transmission; and access to MegaFax Plus software, which lets you send faxes from popular desktop applications.

For more information about QuestFax or other Graphnet products or services, submit our response form.