FCC Carrier

Active in the messaging services business since 1968, Graphnet was licensed as a common carrier by the Federal Communications Commission (FCC) in 1974, becoming the first value-added communications carrier to offer services in the United States. In 1977, Graphnet became the first new international Record Carrier to be licensed by the FCC, extending its telex services to all western European nations. The FCC specifically cited Graphnet's "proven capability and expertise" in granting authority for Graphnet to extend its activities into the international marketplace and "make available to the public the benefits inherent in [its] service offering."

Real Time Telex: Freedom Network

Developed by Graphnet, Freedom Network was the world's first high-speed, packet-switched telex network. Today it handles both inbound and outbound telex messaging with a full range of enhanced features including:

• Answerback verification
• Password access required for sign on
• Mnemonic addressing with English words, not just numbers
• Multiple alias IDs for a single account
• Alternate destinations
• Call forwarding
• Camp-on, for delivery to busy addresses
• Automatic redial and delivery
• Message confirmation
• Departmental billing
• Segmented billing
• Telex numbers and mailboxes
• Operator intervention for message repair and manual delivery

Freedom Network employs automatic least-cost routing via redundant paths to minimize costs and to minimize or eliminate the effects of high-speed line impairments. In addition, Graphnet, along with partners and affiliate PTTs, is continually upgrading the company's real time telex network through improved network infrastructure and switching platforms. Graphnet is the only worldwide carrier committed to this ongoing effort.

Store and Forward Telex: GnetMail

GnetMail is an extensive, state-of-the-art electronic mail platform for store and forward telex services. GnetMail operates on multiple fault-tolerant Tandem mainframe computers. These highly configurable and expandable platforms allow Graphnet to add equipment quickly to meet the demands of our customers. To insure system integrity during power brownouts or blackouts, the Tandems are equipped with uninterruptable power systems, in addition to the battery and diesel backup power supply.

GnetMail includes the following value-added features:

• Mnemonic addressing ("aliases")
• Mini code broadcast lists
• Seamless integration between real time and store and forward delivery
• Highly configurable retry algorithm
• Scheduled (deferred) delivery
• Alternate destinations
• Drop copies
• Delivery notices
• Cancellation notices
• Daily delivery journals
• Interim delivery journals available on demand
• Exception (non-delivery) reports
• Departmental billing
• Electronic mailboxes
• Addressing across applications---a single broadcast can deliver the same message to real time telex, store and forward telex, cable, facsimile, X.400 and hard copy mail addresses

Inbound Mailboxes

Graphnet's inbound mailbox services allow users added security and convenience. Messages may be stored and retrieved via the following:

Telex terminal

Fax machine

X.400

GDC Telex

Lotus Notes Mail

Email

Access

Dial-up and dedicated access can be provided via PDN or local loop at any Graphpak node site:

United States Atlanta Chicago Houston Los Angeles Miami New York Teaneck San Francisco Stamford Washington D.C.

International Belgium Canada France Hong Kong Israel Switzerland United Kingdom

Real-time dial-up async dedicated async dedicated X.25

Store and Forward dial-up async dedicated asyn dedicated X.25 dedicated TCP/IP SMTP SDLC/SNA X.400 Proprietary - GnetMail

Applications

In order to meet the challenges of dynamic technology environments, Graphnet is continually developing new and improved application solutions to interface with its global telex network.

Host400 is a powerful software package that runs on any IBM AS/400 mid-range computing system. The Host400 gateway allows users with high volume, mission-critical messaging requirements to access Graphnet's fax and telex services from Host400 menus, spool files, Office-Vision or any other AS/400-based application. The software automatically retrieves, stores and displays document delivery or cancellation messages so that users can easily view the status of their fax or telex messages. Access is available via dial-up, X.25, SDLC/SNA or ISDN at speeds of up to 64Kbps.

GDC Telex, Graphnet's desktop telex software packgage, offers users the reliability and security of telex messaging from the convenience of the PC. Both the standalone and the LAN package provide real time and store and forward outbound service through Graphnet's worldwide telex network, as well as the added benefit of fax and inbound telex capabilities. Message windows on the main menu include an Inbox, Outbox, Verification Queue and Archive Folder. These advanced features allow the user to resend or forward messages to new addresses, verify or abort messages and archive to disk or folder.

MegaFax for Notes links Lotus Notes desktops to Graphnet's fax and telex networks. Each Lotus Notes user is empowered to send and receive faxes and telexes from Notes Mail with access to all of the value-added features of Graphnet's enhanced services. Connectivity is available either via a dedicated TCP/IP link or through the Internet with no additional hardware or software to install and maintain.

Web2Telex is Graphnet's online connection to enhanced telex services. Customers can register and send faxes and telexes by accessing the web2fax home page at www.web2fax.com. From the ease of a standard World Wide Web connection, users are enabled to communicate with those destinations not yet reachable through email.

Network Operations

In order to provide customers with uninterrupted, quality service, Graphnet maintains operations supervision and customer service 24 hours a day, 7 days a week. Both real time and store and forward networks are redundant and globally distributed and are managed utilizing state-of-the-art equipment in the United States and Europe.

For more information about TelexNet or other Graphnet products or services, submit our response form.