Revenue for IAPs-A Competitive Edge for the Traditional Business

FaxCentral technology serves both the highly competitive world of Internet Access Providers and the traditional business community. IAPs use FaxCentral to create a value-added service that generates increased revenue by offering a powerful fax delivery system to their customers. Traditional businesses use FaxCentral to consolidate corporate fax messaging needs onto a single, universally accessible platform. FaxCentral allows "time stayed" document delivery over the Internet to fax destinations, thus increasing employee productivity, lowering transmission costs, providing unified document tracking and allocated billing, and reducing the maintenance of fax servers. The availability of FaxCentral's messaging capabilities throughout the organization via the Internet or intranet can build a powerful sales and marketing edge over the competition.

Simple Operation-No Distributed Client Software

Registered users can access FaxCentral via the corporate intranet or a link on the IAPs web site. Fax messages are entered into a free form text window with one or more files attached to the message. Subscribers may choose default delivery options or customize these features on a per session basis.

Users transmit faxes directly from a desktop computer. FaxCentral then performs retries as needed and provides delivery or cancellation notices, if requested. Printing documents and manually faxing them from a busy, shared fax machine is eliminated; time spent resending or tracking down a fax is put to more productive use.

Since FaxCentral uses Graphnet's worldwide messaging service and global network to deliver fax documents, organizations save transmission costs by avoiding expensive and unreliable long distance telephone calls.

Message Accounting and Tracking

FaxCentral provides direct access to customer billing records and subscriber databases through a web browser interface. Using the web, access providers can easily maintain the database while offering a high level of customer service.

For tight integration into existing operations, the FaxCentral message database links to existing billing and administrative databases. Organizations can track, analyze and manage messaging costs, and IAPs can integrate fax messaging fees into their customer billing systems.

Corporate users as well as IAP subscribers can use a standard web browser interface to query FaxCentral for immediate status of their point-to-point or broadcast fax transmissions. If a fax is canceled, users can simply resend the document or forward it to another destination.

For more information about FaxCentral or other Graphnet products or services, submit our response form.